Bachelor of Information and Records Management
Study the management of records and archives throughout their use and preservation.
About the course
Study the management of records and archives throughout their use and preservation. You will organise information for reliable retrieval while addressing authenticity, access, retention and digital continuity.
What you'll learn
Classify records according to organisational functions.
Design retrieval and retention arrangements for a case.
Explain authenticity and access requirements.
Assess risks to physical and digital records.
Produce a documented records-management improvement plan.
Requirements
Prepare with academic English, quantitative reasoning and digital study skills. Prior qualifications and any recognition of prior learning must be assessed against BMIT admission rules before enrolment.
Course content
The complete subject sequence below moves from foundations to specialist application. Stages show learning progression. Practical work and the final project draw together the subjects studied.
3 learning stages 29 subjects
1Stage 1: Foundations10 subjects
2Stage 2: Core subjects10 subjects
- Records and Information Management
- Archives and Preservation
- Database Design and Management
- Systems Analysis and Design
- Business Information Systems
- Information Governance and Knowledge Management
- Commercial Law Foundations
- Public Organisation and Management
- Project Management Foundations
- Corporate Governance and Accountability
3Stage 3: Specialist subjects and application9 subjects
- Information Security and Controls
- Information Systems Strategy and Governance
- Digital Marketing
- Research Methods and Evidence Analysis
- Leadership and Organisational Change
- Quality Management and Improvement
- Monitoring and Evaluation
- Workplace Learning and Professional Portfolio
- Integrated Business Research Project
Subjects in this programme
The complete subject sequence below moves from foundations to specialist application. Stages show learning progression. Practical work and the final project draw together the subjects studied.
29 subjects are listed below with a short description of each. The Subject descriptions tab contains the learning outcomes, topics, practical tasks and assessments.
Stage 1: Foundations
- Academic Literacy and Study Practice. Develop the reading, writing and evidence skills needed for study. You will examine reading strategies, argument structure, academic paragraphs. Write an evidence-based essay and document your revision decisions.
- Digital Business Skills. Use everyday digital tools to organise business information accurately. You will build reliable spreadsheets, manage documents and share work responsibly. Activities address uneven connectivity, accessible communication and the protection of personal information in small organisations and public offices.
- Business Communication. Prepare purposeful communication for colleagues, customers and decision makers. You will organise evidence, adjust tone for different audiences and check whether a message leads to the intended action. Examples include multilingual workplaces, professional correspondence and short management reports.
- Management and the Business Environment. Explore how organisations pursue objectives within social, legal and economic conditions. You will compare ownership forms, identify the contribution of major business functions and examine the responsibilities of managers. Local cases include small enterprises, cooperatives and established companies.
- Planning and Organising Business Activities. Turn organisational objectives into coordinated work. You will develop plans, allocate responsibilities and examine how structures influence decisions. Cases introduce resource constraints, delegation and performance information, with attention to the practical relationship between a plan and everyday operations.
- Microeconomics. Study how households and firms make choices under scarcity. You will examine prices, incentives and market structures, then use diagrams and calculations to explain changes in behaviour. Examples include food markets, informal enterprises and access to essential services.
- Macroeconomics. Examine output, employment, inflation and external trade at economy level. You will connect household and business conditions to fiscal, monetary and exchange-rate decisions. Work with published indicators while distinguishing nominal values, real changes and differences between national contexts.
- Business Statistics. Summarise data and judge the strength of numerical evidence. You will distinguish a population from a sample, choose appropriate summaries and interpret uncertainty. Business examples cover demand, customer service, workforce information and variation in operating performance.
- Philosophical Reasoning and Ethics. Develop careful reasoning about knowledge and values. You will examine arguments, knowledge, moral reasoning. Write and defend a reasoned ethical argument.
- Business Ethics and Sustainability. Examine the responsibilities of organisations towards workers, customers, communities and the environment. You will identify conflicts between objectives and assess proposed responses using evidence. Cases address resource use, responsible sourcing, inclusion and honest reporting of social and environmental performance.
Stage 2: Core subjects
- Records and Information Management. Organise reliable evidence of decisions and actions. You will examine record creation, classification, retention. Design a records classification and retention schedule.
- Archives and Preservation. Manage records with continuing evidential value. You will examine appraisal, accession, description. Prepare an archive description and preservation plan.
- Database Design and Management. Organise business data into a dependable relational database. You will model entities and relationships, implement tables and queries and examine data integrity. Activities connect technical design with user requirements, access control and the practical consequences of duplicated, incomplete or inconsistent records.
- Systems Analysis and Design. Investigate a business process and translate stakeholder needs into a system design. You will collect requirements, model processes and evaluate alternative solutions. The module emphasises clear traceability from a problem to a requirement, proposed design and acceptance criteria for the completed system.
- Business Information Systems. Examine how information systems support transactions, coordination and decisions. You will map information flows, compare system requirements and recognise control weaknesses. Examples connect operational data with management reporting while considering security, user needs and the cost of maintaining dependable information.
- Information Governance and Knowledge Management. Coordinate information responsibilities and shared knowledge. You will examine information ownership, policies, quality. Prepare an information-governance framework.
- Commercial Law Foundations. Recognise legal issues in ordinary business transactions. You will distinguish sources of law, examine how agreements arise and consider the rights and duties of contracting parties. Cases are labelled by jurisdiction so legal principles are not assumed to apply identically across borders.
- Public Organisation and Management. Analyse coordination in public organisations. You will examine structures, delegation, coordination. Evaluate an organisation and propose a specific administrative improvement.
- Project Management Foundations. Organise a defined piece of work with a clear objective, scope and responsibilities. You will distinguish projects from continuing operations and prepare basic plans for time, resources and communication. The module develops practical records for monitoring progress and recording agreed changes.
- Corporate Governance and Accountability. Examine how boards, executives and assurance functions share responsibility for organisational direction and control. You will analyse accountability arrangements and conflicts of interest, then assess the quality of governance information. Cases consider private companies, public entities and member-based organisations.
Stage 3: Specialist subjects and application
- Information Security and Controls. Assess threats to business information and select proportionate controls. You will examine access management, secure processes and incident readiness using authorised classroom examples. The module connects technical measures with staff behaviour, governance and the need to preserve evidence when an incident occurs.
- Information Systems Strategy and Governance. Align information-system investment with organisational objectives and accountability. You will assess applications, services and digital risks, then compare development and sourcing choices. Cases address ownership of information, business continuity and the evidence needed to evaluate whether technology delivers the intended benefits.
- Digital Marketing. Plan marketing activity across digital channels using clear objectives and reliable evidence. You will examine search, content, social platforms and email, then build measures for a customer journey. The module includes privacy, accessibility and the careful interpretation of platform-reported results.
- Research Methods and Evidence Analysis. Plan an enquiry suited to a specific social or organisational question. You will compare qualitative and quantitative approaches, prepare ethical data collection and assess evidence quality. The module connects research questions to sampling, analysis and clear reporting of uncertainty and limitations.
- Leadership and Organisational Change. Compare approaches to leadership and examine how change affects people and work. You will practise diagnosing resistance, communicating a credible direction and distributing responsibility. Cases address leadership across hierarchy, culture and professional roles, with attention to power and ethical conduct.
- Quality Management and Improvement. Examine how quality is designed, monitored and improved in goods and services. You will define requirements, analyse variation and investigate causes of failure. The module connects improvement tools with customer evidence, process ownership and the practical need to verify whether a change works.
- Monitoring and Evaluation. Build evidence systems for programme decisions. You will examine theory of change, indicators, baselines. Prepare a monitoring plan and evaluation questions.
- Workplace Learning and Professional Portfolio. Connect taught subjects with supervised or carefully designed simulated professional work. You will agree learning objectives, record tasks and evaluate your decisions against evidence. The portfolio makes your individual contribution visible and identifies areas requiring further practice or specialist supervision.
- Integrated Business Research Project. Investigate a defined business problem by combining knowledge from several management subjects. You will frame a useful question, gather appropriate evidence and compare feasible responses. The final report explains the recommendation, implementation implications and limitations of the enquiry rather than claiming certainty.
Assessment and practical learning
- Classification, retrieval and appraisal exercises.
- A preservation and access case analysis.
- A records-system portfolio and research presentation.
Practical application
Build a proposed records-management plan for a fictional organisation or approved collection. Include a file plan, metadata, access controls, retention rationale and preservation priorities using sample records.
Subject descriptions
Select a subject to read its learning outcomes, main topics, practical task and assessment.
Stage 1: Foundations
Academic Literacy and Study Practice
Develop the reading, writing and evidence skills needed for study. You will examine reading strategies, argument structure, academic paragraphs. Write an evidence-based essay and document your revision decisions.
Learning outcomes
- Explain reading strategies in a relevant case.
- Analyse the relationship between argument structure and academic paragraphs.
- Produce a reasoned response addressing referencing, information checking and study planning.
Main topics
- Reading strategies
- Argument structure
- Academic paragraphs
- Referencing
- Information checking
- Study planning
Practical task
Write an evidence-based essay and document your revision decisions.
Assessment
Submit the practical output with supporting evidence and an individual written or oral explanation. Assessment considers subject knowledge, accuracy, reasoning and the quality of the completed work.
Digital Business Skills
Use everyday digital tools to organise business information accurately. You will build reliable spreadsheets, manage documents and share work responsibly. Activities address uneven connectivity, accessible communication and the protection of personal information in small organisations and public offices.
Learning outcomes
- Build a checked spreadsheet
- Organise retrievable business documents
- Apply appropriate access permissions
Main topics
- File organisation
- Word processing
- Spreadsheet formulas
- Presentations
- Collaborative working
- Privacy and access
Practical task
Create a shared office information pack with formulas, document versions and access instructions.
Assessment
Assessment combines applied exercises, a documented case or practical portfolio and an individual written or oral explanation. Judgement considers technical accuracy, reasoning, evidence quality and the feasibility of recommendations.
Business Communication
Prepare purposeful communication for colleagues, customers and decision makers. You will organise evidence, adjust tone for different audiences and check whether a message leads to the intended action. Examples include multilingual workplaces, professional correspondence and short management reports.
Learning outcomes
- Write a concise business report
- Record decisions and assigned actions
- Present evidence for a defined audience
Main topics
- Audience and purpose
- Professional correspondence
- Report structure
- Meeting records
- Presentations
- Intercultural communication
Practical task
Produce a report, meeting record and five-minute briefing about a service problem.
Assessment
Assessment combines applied exercises, a documented case or practical portfolio and an individual written or oral explanation. Judgement considers technical accuracy, reasoning, evidence quality and the feasibility of recommendations.
Management and the Business Environment
Explore how organisations pursue objectives within social, legal and economic conditions. You will compare ownership forms, identify the contribution of major business functions and examine the responsibilities of managers. Local cases include small enterprises, cooperatives and established companies.
Learning outcomes
- Compare organisational forms
- Map business functions
- Explain a management responsibility
Main topics
- Ownership forms
- Business environment
- Objectives
- Functional relationships
- Stakeholders
- Management responsibilities
Practical task
Map the operating environment and functional responsibilities of a selected organisation.
Assessment
Assessment combines applied exercises, a documented case or practical portfolio and an individual written or oral explanation. Judgement considers technical accuracy, reasoning, evidence quality and the feasibility of recommendations.
Planning and Organising Business Activities
Turn organisational objectives into coordinated work. You will develop plans, allocate responsibilities and examine how structures influence decisions. Cases introduce resource constraints, delegation and performance information, with attention to the practical relationship between a plan and everyday operations.
Learning outcomes
- Develop an operational plan
- Allocate roles and resources
- Select suitable performance measures
Main topics
- Planning levels
- Decision making
- Organisational structures
- Delegation
- Coordination
- Performance controls
Practical task
Prepare a quarterly operating plan with responsibilities, resources and review points.
Assessment
Assessment combines applied exercises, a documented case or practical portfolio and an individual written or oral explanation. Judgement considers technical accuracy, reasoning, evidence quality and the feasibility of recommendations.
Microeconomics
Study how households and firms make choices under scarcity. You will examine prices, incentives and market structures, then use diagrams and calculations to explain changes in behaviour. Examples include food markets, informal enterprises and access to essential services.
Learning outcomes
- Analyse a market change
- Calculate and interpret elasticity
- Compare competitive and concentrated markets
Main topics
- Scarcity and choice
- Demand and supply
- Elasticity
- Consumer choice
- Production and costs
- Market structures
Practical task
Explain a local price change using data, diagrams and alternative explanations.
Assessment
Assessment combines applied exercises, a documented case or practical portfolio and an individual written or oral explanation. Judgement considers technical accuracy, reasoning, evidence quality and the feasibility of recommendations.
Macroeconomics
Examine output, employment, inflation and external trade at economy level. You will connect household and business conditions to fiscal, monetary and exchange-rate decisions. Work with published indicators while distinguishing nominal values, real changes and differences between national contexts.
Learning outcomes
- Interpret a macroeconomic indicator
- Explain a policy transmission process
- Distinguish nominal and real changes
Main topics
- National accounts
- Growth and employment
- Inflation
- Fiscal policy
- Money and banking
- External balance
Practical task
Prepare an economic conditions briefing comparing two Southern African economies.
Assessment
Assessment combines applied exercises, a documented case or practical portfolio and an individual written or oral explanation. Judgement considers technical accuracy, reasoning, evidence quality and the feasibility of recommendations.
Business Statistics
Summarise data and judge the strength of numerical evidence. You will distinguish a population from a sample, choose appropriate summaries and interpret uncertainty. Business examples cover demand, customer service, workforce information and variation in operating performance.
Learning outcomes
- Select an appropriate data summary
- Interpret a confidence interval
- Explain limits of a correlation
Main topics
- Sampling
- Descriptive statistics
- Probability distributions
- Confidence intervals
- Hypothesis testing
- Correlation and regression
Practical task
Analyse an anonymised service dataset and write a short evidence report.
Assessment
Assessment combines applied exercises, a documented case or practical portfolio and an individual written or oral explanation. Judgement considers technical accuracy, reasoning, evidence quality and the feasibility of recommendations.
Philosophical Reasoning and Ethics
Develop careful reasoning about knowledge and values. You will examine arguments, knowledge, moral reasoning. Write and defend a reasoned ethical argument.
Learning outcomes
- Explain arguments in a relevant case.
- Analyse the relationship between knowledge and moral reasoning.
- Produce a reasoned response addressing political values, african thought and critical dialogue.
Main topics
- Arguments
- Knowledge
- Moral reasoning
- Political values
- African thought
- Critical dialogue
Practical task
Write and defend a reasoned ethical argument.
Assessment
Submit the practical output with supporting evidence and an individual written or oral explanation. Assessment considers subject knowledge, accuracy, reasoning and the quality of the completed work.
Business Ethics and Sustainability
Examine the responsibilities of organisations towards workers, customers, communities and the environment. You will identify conflicts between objectives and assess proposed responses using evidence. Cases address resource use, responsible sourcing, inclusion and honest reporting of social and environmental performance.
Learning outcomes
- Analyse an ethical conflict
- Assess a sustainability claim
- Recommend measurable improvements
Main topics
- Ethical reasoning
- Stakeholder responsibilities
- Resource use
- Social inclusion
- Responsible sourcing
- Sustainability reporting
Practical task
Review a business practice and produce an evidence-based responsibility improvement plan.
Assessment
Assessment combines applied exercises, a documented case or practical portfolio and an individual written or oral explanation. Judgement considers technical accuracy, reasoning, evidence quality and the feasibility of recommendations.
Stage 2: Core subjects
Records and Information Management
Organise reliable evidence of decisions and actions. You will examine record creation, classification, retention. Design a records classification and retention schedule.
Learning outcomes
- Explain record creation in a relevant case.
- Analyse the relationship between classification and retention.
- Produce a reasoned response addressing access, disposal controls and audit trails.
Main topics
- Record creation
- Classification
- Retention
- Access
- Disposal controls
- Audit trails
Practical task
Design a records classification and retention schedule.
Assessment
Submit the practical output with supporting evidence and an individual written or oral explanation. Assessment considers subject knowledge, accuracy, reasoning and the quality of the completed work.
Archives and Preservation
Manage records with continuing evidential value. You will examine appraisal, accession, description. Prepare an archive description and preservation plan.
Learning outcomes
- Explain appraisal in a relevant case.
- Analyse the relationship between accession and description.
- Produce a reasoned response addressing preservation, digital continuity and access.
Main topics
- Appraisal
- Accession
- Description
- Preservation
- Digital continuity
- Access
Practical task
Prepare an archive description and preservation plan.
Assessment
Submit the practical output with supporting evidence and an individual written or oral explanation. Assessment considers subject knowledge, accuracy, reasoning and the quality of the completed work.
Database Design and Management
Organise business data into a dependable relational database. You will model entities and relationships, implement tables and queries and examine data integrity. Activities connect technical design with user requirements, access control and the practical consequences of duplicated, incomplete or inconsistent records.
Learning outcomes
- Create a relational data model
- Write useful database queries
- Apply integrity controls
Main topics
- Data modelling
- Relational design
- Normalisation
- Queries
- Integrity constraints
- Database security
Practical task
Build a database for a fictional service organisation and demonstrate its queries.
Assessment
Assessment combines applied exercises, a documented case or practical portfolio and an individual written or oral explanation. Judgement considers technical accuracy, reasoning, evidence quality and the feasibility of recommendations.
Systems Analysis and Design
Investigate a business process and translate stakeholder needs into a system design. You will collect requirements, model processes and evaluate alternative solutions. The module emphasises clear traceability from a problem to a requirement, proposed design and acceptance criteria for the completed system.
Learning outcomes
- Elicit a user requirement
- Model a business process
- Specify a testable system design
Main topics
- Requirements gathering
- Process modelling
- Data modelling
- User interfaces
- Design alternatives
- Acceptance criteria
Practical task
Prepare a systems analysis and design portfolio for a defined business service.
Assessment
Assessment combines applied exercises, a documented case or practical portfolio and an individual written or oral explanation. Judgement considers technical accuracy, reasoning, evidence quality and the feasibility of recommendations.
Business Information Systems
Examine how information systems support transactions, coordination and decisions. You will map information flows, compare system requirements and recognise control weaknesses. Examples connect operational data with management reporting while considering security, user needs and the cost of maintaining dependable information.
Learning outcomes
- Map a business information flow
- Specify user requirements
- Identify an information control weakness
Main topics
- Business processes
- Information flows
- Transaction systems
- Management reporting
- System requirements
- Information controls
Practical task
Design an information-flow diagram and requirements brief for a small organisation.
Assessment
Assessment combines applied exercises, a documented case or practical portfolio and an individual written or oral explanation. Judgement considers technical accuracy, reasoning, evidence quality and the feasibility of recommendations.
Information Governance and Knowledge Management
Coordinate information responsibilities and shared knowledge. You will examine information ownership, policies, quality. Prepare an information-governance framework.
Learning outcomes
- Explain information ownership in a relevant case.
- Analyse the relationship between policies and quality.
- Produce a reasoned response addressing privacy, knowledge sharing and assurance.
Main topics
- Information ownership
- Policies
- Quality
- Privacy
- Knowledge sharing
- Assurance
Practical task
Prepare an information-governance framework.
Assessment
Submit the practical output with supporting evidence and an individual written or oral explanation. Assessment considers subject knowledge, accuracy, reasoning and the quality of the completed work.
Commercial Law Foundations
Recognise legal issues in ordinary business transactions. You will distinguish sources of law, examine how agreements arise and consider the rights and duties of contracting parties. Cases are labelled by jurisdiction so legal principles are not assumed to apply identically across borders.
Learning outcomes
- Identify a contractual issue
- Apply a legal rule to stated facts
- Explain available contractual remedies
Main topics
- Sources of law
- Contract formation
- Capacity and consent
- Breach and remedies
- Agency
- Consumer transactions
Practical task
Write a reasoned memorandum on a fictional supplier dispute using supplied legal materials.
Assessment
Assessment combines applied exercises, a documented case or practical portfolio and an individual written or oral explanation. Judgement considers technical accuracy, reasoning, evidence quality and the feasibility of recommendations.
Public Organisation and Management
Analyse coordination in public organisations. You will examine structures, delegation, coordination. Evaluate an organisation and propose a specific administrative improvement.
Learning outcomes
- Explain structures in a relevant case.
- Analyse the relationship between delegation and coordination.
- Produce a reasoned response addressing organisational culture, performance and administrative reform.
Main topics
- Structures
- Delegation
- Coordination
- Organisational culture
- Performance
- Administrative reform
Practical task
Evaluate an organisation and propose a specific administrative improvement.
Assessment
Submit the practical output with supporting evidence and an individual written or oral explanation. Assessment considers subject knowledge, accuracy, reasoning and the quality of the completed work.
Project Management Foundations
Organise a defined piece of work with a clear objective, scope and responsibilities. You will distinguish projects from continuing operations and prepare basic plans for time, resources and communication. The module develops practical records for monitoring progress and recording agreed changes.
Learning outcomes
- Define a project scope
- Build a work breakdown structure
- Report project progress
Main topics
- Project purpose
- Life cycle
- Scope
- Work breakdown
- Responsibilities
- Progress reporting
Practical task
Prepare a project charter, work breakdown and progress report for a small initiative.
Assessment
Assessment combines applied exercises, a documented case or practical portfolio and an individual written or oral explanation. Judgement considers technical accuracy, reasoning, evidence quality and the feasibility of recommendations.
Corporate Governance and Accountability
Examine how boards, executives and assurance functions share responsibility for organisational direction and control. You will analyse accountability arrangements and conflicts of interest, then assess the quality of governance information. Cases consider private companies, public entities and member-based organisations.
Learning outcomes
- Map governance responsibilities
- Analyse a governance weakness
- Recommend an accountability improvement
Main topics
- Board responsibilities
- Accountability
- Committees
- Conflicts of interest
- Assurance coordination
- Governance reporting
Practical task
Prepare a governance review with a responsibility map and prioritised recommendations.
Assessment
Assessment combines applied exercises, a documented case or practical portfolio and an individual written or oral explanation. Judgement considers technical accuracy, reasoning, evidence quality and the feasibility of recommendations.
Stage 3: Specialist subjects and application
Information Security and Controls
Assess threats to business information and select proportionate controls. You will examine access management, secure processes and incident readiness using authorised classroom examples. The module connects technical measures with staff behaviour, governance and the need to preserve evidence when an incident occurs.
Learning outcomes
- Assess an information risk
- Select an appropriate control
- Prepare an incident response outline
Main topics
- Threats and vulnerabilities
- Access management
- Data protection
- Secure processes
- Incident response
- Security awareness
Practical task
Create a security improvement plan for a fictional organisation without testing live systems.
Assessment
Assessment combines applied exercises, a documented case or practical portfolio and an individual written or oral explanation. Judgement considers technical accuracy, reasoning, evidence quality and the feasibility of recommendations.
Information Systems Strategy and Governance
Align information-system investment with organisational objectives and accountability. You will assess applications, services and digital risks, then compare development and sourcing choices. Cases address ownership of information, business continuity and the evidence needed to evaluate whether technology delivers the intended benefits.
Learning outcomes
- Evaluate an IS investment
- Map digital governance responsibilities
- Plan benefits measurement
Main topics
- IS strategy
- IT governance
- Investment appraisal
- Service management
- Sourcing
- Benefits realisation
Practical task
Prepare an information-systems strategy and investment case for a fictional organisation.
Assessment
Assessment combines applied exercises, a documented case or practical portfolio and an individual written or oral explanation. Judgement considers technical accuracy, reasoning, evidence quality and the feasibility of recommendations.
Digital Marketing
Plan marketing activity across digital channels using clear objectives and reliable evidence. You will examine search, content, social platforms and email, then build measures for a customer journey. The module includes privacy, accessibility and the careful interpretation of platform-reported results.
Learning outcomes
- Plan a digital customer journey
- Develop channel-specific content
- Interpret campaign measures
Main topics
- Digital strategy
- Content
- Search
- Social channels
- Analytics and privacy
Practical task
Create a digital campaign portfolio with content examples and a measurement plan.
Assessment
Assessment combines applied exercises, a documented case or practical portfolio and an individual written or oral explanation. Judgement considers technical accuracy, reasoning, evidence quality and the feasibility of recommendations.
Research Methods and Evidence Analysis
Plan an enquiry suited to a specific social or organisational question. You will compare qualitative and quantitative approaches, prepare ethical data collection and assess evidence quality. The module connects research questions to sampling, analysis and clear reporting of uncertainty and limitations.
Learning outcomes
- Formulate a research question
- Select a defensible research design
- Prepare an ethical data collection plan
Main topics
- Research questions
- Literature review
- Design choices
- Sampling
- Ethics
- Data analysis
Practical task
Submit a research proposal, instruments and a worked analysis of a pilot dataset.
Assessment
Assessment combines applied exercises, a documented case or practical portfolio and an individual written or oral explanation. Judgement considers technical accuracy, reasoning, evidence quality and the feasibility of recommendations.
Leadership and Organisational Change
Compare approaches to leadership and examine how change affects people and work. You will practise diagnosing resistance, communicating a credible direction and distributing responsibility. Cases address leadership across hierarchy, culture and professional roles, with attention to power and ethical conduct.
Learning outcomes
- Compare leadership approaches
- Analyse resistance to change
- Design a participatory change plan
Main topics
- Leadership theories
- Power and influence
- Change diagnosis
- Communication
- Participation
- Change evaluation
Practical task
Develop and present a change proposal with stakeholder responses and review measures.
Assessment
Assessment combines applied exercises, a documented case or practical portfolio and an individual written or oral explanation. Judgement considers technical accuracy, reasoning, evidence quality and the feasibility of recommendations.
Quality Management and Improvement
Examine how quality is designed, monitored and improved in goods and services. You will define requirements, analyse variation and investigate causes of failure. The module connects improvement tools with customer evidence, process ownership and the practical need to verify whether a change works.
Learning outcomes
- Specify a quality requirement
- Analyse process variation
- Evaluate an improvement result
Main topics
- Quality requirements
- Process variation
- Quality costs
- Root-cause analysis
- Improvement cycles
- Quality systems
Practical task
Complete a quality improvement investigation with baseline and follow-up measures.
Assessment
Assessment combines applied exercises, a documented case or practical portfolio and an individual written or oral explanation. Judgement considers technical accuracy, reasoning, evidence quality and the feasibility of recommendations.
Monitoring and Evaluation
Build evidence systems for programme decisions. You will examine theory of change, indicators, baselines. Prepare a monitoring plan and evaluation questions.
Learning outcomes
- Explain theory of change in a relevant case.
- Analyse the relationship between indicators and baselines.
- Produce a reasoned response addressing data collection, analysis and use of findings.
Main topics
- Theory of change
- Indicators
- Baselines
- Data collection
- Analysis
- Use of findings
Practical task
Prepare a monitoring plan and evaluation questions.
Assessment
Submit the practical output with supporting evidence and an individual written or oral explanation. Assessment considers subject knowledge, accuracy, reasoning and the quality of the completed work.
Workplace Learning and Professional Portfolio
Connect taught subjects with supervised or carefully designed simulated professional work. You will agree learning objectives, record tasks and evaluate your decisions against evidence. The portfolio makes your individual contribution visible and identifies areas requiring further practice or specialist supervision.
Learning outcomes
- Set assessable workplace objectives
- Document your contribution
- Evaluate professional learning needs
Main topics
- Learning agreement
- Professional conduct
- Work evidence
- Supervisor feedback
- Reflective analysis
- Improvement planning
Practical task
Compile a verified or simulated workplace portfolio with supervisor or facilitator feedback.
Assessment
Assessment combines applied exercises, a documented case or practical portfolio and an individual written or oral explanation. Judgement considers technical accuracy, reasoning, evidence quality and the feasibility of recommendations.
Integrated Business Research Project
Investigate a defined business problem by combining knowledge from several management subjects. You will frame a useful question, gather appropriate evidence and compare feasible responses. The final report explains the recommendation, implementation implications and limitations of the enquiry rather than claiming certainty.
Learning outcomes
- Frame a researchable business problem
- Analyse relevant evidence
- Defend a feasible recommendation
Main topics
- Problem definition
- Research ethics
- Evidence collection
- Analysis
- Recommendations
- Implementation evaluation
Practical task
Complete an individual business investigation and present the resulting improvement proposal.
Assessment
Assessment combines applied exercises, a documented case or practical portfolio and an individual written or oral explanation. Judgement considers technical accuracy, reasoning, evidence quality and the feasibility of recommendations.
Instructors
